Terms of Service

Updated 21/11/2020

Welcome to mycardlio.com (the ‘Site’). Here are some details about how we work.

Below are our Terms of Service, which outline a lot of legal goodies, but the bottom line is it’s our aim to always take care of you, as a customer.

1. Currency and Pricing

All transactions are processed in the currency shown on the product and checkout pages. Most countries have tax included in the price; if not, the tax will be shown on the checkout page before purchase.

2. Shipping and Delivery

Cardlio delivers to most addresses around the world. Shipping rates and delivery times are calculated at checkout, and vary based on location and shipping method.

While the vast majority of our orders arrive on time, once in a while an order may be delayed for reasons outside our control. If you have any questions, don’t hesitate to contact us.  Hello@mycardlio.com

3. Customer Service

Cadlio is committed to providing exceptional customer service and quality products. Standard dispatch time frames are between 1–3 business days. If you have any questions or concerns about a product, your order, or life in general, email us. Hello@mycardlio.com

4. Return Policy

Cardlio assists with easy returns to make sure you’re happy with your purchase.

Our products all have a 3 year warranty, so if anything isn’t as it should be get in touch and we’ll sort out an exchange or refund straight away.

If you’ve made an error in purchasing, don’t hesitate to ask our team for advice. The earlier we catch things, the more chance we have of reducing unnecessary shipping, which is kinder to the environment. Even better, choose as carefully as you can before hitting that confirmation button of joy. Hurrah.

6. Copyright

The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by its users.

You may download or copy the contents and other downloadable materials displayed on Cardlio.com for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.

7. Security

When purchasing from Cardlio your financial details are passed through a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology. 256-bit SSL encryption is the current industry standard.

If you have any questions regarding our security policy, please email us. Hello@mycardlio.com

 

Have a question?

Not sure exactly what we’re looking for or just want clarification? We’d be happy to chat with you and clear things up for you. Anytime!
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